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Shipping & returns

Shipping

The Israeli Source uses a variety of shipping methods, including, but not limited to:

Shipping methods are chosen for each order based on shipment dimensions, shipment weight, and destination.

Customers may request a particular shipping method but please note that doing so may void any free shipping offers.

 

Returns

Products purchased from The Israeli Source may be returned within seven (7) days of purchase for a refund, or within thirty (30) days of purchase for an exchange or non-expiring credit voucher, and are subject to restocking fees equal to any applicable shipping/delivery costs associated with free shipping offers and/or any processing fees associated with the original purchase.  Shipping costs, where applicable, are not subject to refunds/credits, and any shipping costs associated with the return of the product(s) must be borne by the customer.

Return/exchange eligibility is subject to the limitations below:

The Israeli Source retains the sole right of discretion when determining return eligibility in accordance with the policies listed herein.

Please note that the allowance period for returns/exchanges as listed above begins when the products are shipped from The Israeli Source (not when the products are received, should that be a different date), and all returns must be received back by The Israeli Source before the expiration of the return/exchange allowance period.